📄 Terms of Service (TOS)

Welcome to IT Help of SWFL. By accessing or using our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Services Provided

IT Help of SWFL offers professional IT services including but not limited to:

  • TV mounting and audiovisual installation

  • Smart home setup and automation

  • Wi-Fi and network configuration

  • On-site and remote tech support

  • Web hosting and domain/email management

  • Cloud backup and recovery

We reserve the right to modify or discontinue services at any time without prior notice.

2. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

3. Payments

All services must be paid in full upon completion unless otherwise agreed upon in writing. Some remote or web-based services may require prepayment or a monthly subscription. Invoices are due within 7 days unless stated otherwise.

4. Cancellations & Refunds

You may cancel scheduled services with at least 24 hours' notice. Cancellations within less than 24 hours may be subject to a cancellation fee. Refunds for digital or remote services are at our sole discretion and typically only granted if service has not yet commenced.

5. Client Responsibilities

Clients must provide accurate information and ensure access to all necessary premises, devices, or accounts. We are not responsible for issues caused by incomplete or inaccurate information.

6. Limitation of Liability

We make every effort to provide reliable service but do not guarantee uninterrupted or error-free performance. Under no circumstance shall IT Help of SWFL be liable for damages exceeding the amount paid by the customer for the service in question.

7. Intellectual Property

All content, documentation, training materials, and software configurations provided remain the property of IT Help of SWFL unless explicitly transferred via contract.

8. Termination

We reserve the right to terminate services or access to services at any time for violation of these terms, non-payment, or misuse of our platforms.

9. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions.

If you have questions about these terms, contact us at support@techhelpswfl.com.