🔒 Privacy Policy

At IT Help of SWFL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following information:

• Name, phone number, email, address (for service requests)

• Device and technical info for diagnostics or remote support

• Payment data (processed securely through third-party providers)

• Website usage data via cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Schedule and deliver tech services

• Respond to support requests

• Improve website performance and user experience

• Send service updates or promotional offers (opt-in only)

3. Sharing Your Information

We do not sell or rent your data. We may share information with trusted third-party tools only as necessary to:

• Process payments

• Deliver newsletters

• Provide cloud hosting or analytics services

4. Data Security

We use SSL encryption and follow industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent to marketing communications

To make a data request, email privacy@techhelpswfl.com.

6. Cookies & Analytics

We use cookies and tools like Google Analytics to monitor site usage. You may adjust your browser settings to disable cookies, but this may limit site functionality.

7. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age.